Shipping
Current Production time 1-3 business days
Current (Normal) Shipping Times:
I live in the Netherlands (Europe), and shipping usually takes about...
Netherlands: 1-3 business days
Europe: 3-15 business days
The rest of the World: 7-20 business days
Please understand that these are shipping estimates; I cannot guarantee them. I cannot take responsibility for later deliveries due to Customs and Postal delays.
Nonita Jewelry ships worldwide from Berkel en Rodenrijs, the Netherlands (Europe), every Monday, Wednesday, and Friday.
Flat rate shipping
Pay shipping only on ONE item, all extra Items ship FREE!
Netherlands
Orders within the Netherlands ship for a flat rate €4.50 fee, with track and trace.
USA
Orders to the USA ship for a flat rate of $12.50, including the US tariffs fee, with track and trace.
Rest of the World
Orders for the rest of the world ship for a flat rate €10 fee with track and trace.
Production time
Most of the items need to be custom-made for you. They will be made and shipped within 1-3 business days of purchase. This is in addition to the shipping delivery time, and also applies to orders shipped with FedEx Express. You should factor in this production time when you place your order.
If you need a faster turnaround time, please contact me, and I’ll do my best to do so.
If there is a delay for any other reason, I will contact you.
Delivery within the Netherlands
Items are posted from Berkel en Rodenrijs. Within the Netherlands, orders are sent by DPD in a letterbox with a tracking number.
Delivery is usually within 1 to 3 business days to most locations, most often the next business day. Please allow extra time during busy seasons.
Delivery outside of the Netherlands
Items are shipped from Berkel en Rodenrijs, the Netherlands (Europe), to customers worldwide.
Delivery to developed countries outside the Netherlands generally takes 1 to 3 weeks, but please allow extra time if international mail tends to be slow to arrive in your location, and also for possible customs checks in your country.
Orders are posted through my shipping agent, PostNL, for USA shipments, and via Deutsche Post for all other international shipments. These are the fastest and most reliable shipping options available, using tracked airmail for deliveries outside of the Netherlands.
Standard shipping arrival times
To the USA, Canada, and Australia: 1-4 weeks (up to 6 weeks if delayed at customs during busier times).
To Europe: 3-10 business days (up to 4 weeks if delayed at customs during busier times).
Express delivery outside of Europe
If you wish to upgrade to Express delivery, please contact me before placing your order so I can check the possibility and price.
Express Post International delivery is usually 3-8 business days.
Packaging
Most orders are posted in a letterbox, which protects your purchases and is thin enough to fit through a standard mailbox, so you are less likely to need to make a special trip to pick up your order. This also helps keep postage costs down.
If you order several items or some of the larger pieces, the letterbox used will need to be larger and might not fit in a standard mailbox.
All jewelry is placed in a jewelry box. This is also suitable when sending jewelry directly to a gift recipient.
Sending gifts directly
I am happy to send your item as a gift and ship it directly to the recipient.
You can enter a different delivery name and address from your billing details when you check out.
All jewelry comes packaged for gift-giving. Invoices or receipts are not included with deliveries to reduce paper waste.
Tracking deliveries
All national shipments will be shipped by DPD. This service can be tracked. You will receive your tracking number when your order is shipped.
All international shipments will be sent nationally by DPD to my shipping agent and internationally by PostNL (for the USA) or Deutsche Post (for the rest of the World). These services can be tracked, and you will receive the tracking number as soon as your order has shipped.
Express Post
Express post deliveries can be tracked, and the tracking number will be provided after my shipping agent receives your shipment and hands it over to FedEx.
Missing deliveries
Generally, deliveries within and from the Netherlands are reliable, and it is very rare for items to go missing in the mail.
If your package does not turn up within the expected timeframe ( 1 week within the Netherlands, 3 weeks within Europe, and 5 weeks outside of Europe), please contact me, and I will do my best to rectify the situation!
Delivery of damaged, faulty, or incorrect goods
Please refer to the returns and exchanges page for details.
Customs and import duties
Depending on your country, customs charges or taxes may be due when you receive your package. These charges are your responsibility and are decided by the receiving country where you live.
I cannot accept responsibility for any customs issues or refusals. If you are concerned about your country's customs laws, please investigate before purchase. If a package returned from customs in the original condition, I will, of course, refund your purchase.
I am not able to provide advice on the situation in your country, as each place is different and the rules can change.
Unfortunately, I am not able to mark customs forms as 'gifts', given that they are a legal document.